Frequently Asked Questions
Everything you need to know about our game server hosting and web development services.
What games do you support?
Any game! Minecraft (Vanilla, Spigot, Fabric, Forge), Rust, ARK, Valheim, Terraria, Factorio, and many more. If it can run on Linux/Windows, we can host it.
How do backups work?
All plans include automated daily backups. Pro and higher plans come with easy one-click restore and off-site storage options.
Can I switch or upgrade plans?
Yes — upgrades are seamless with no downtime. Just email us and we’ll handle the transition, including prorated billing.
Where are your servers located?
We use high-performance UK-based data centres (primarily London) for low latency across Europe.
Do you help with mod/plugin installation?
Absolutely. Starter gets basic vanilla setup help. Pro and Community plans include full custom setup and ongoing assistance.
What about DDoS protection?
All servers are protected by enterprise-grade DDoS mitigation as standard.
How do I get started with a website build?
Choose the Community Builds plan or request a custom quote. We’ll discuss your needs and provide a detailed proposal.
Still have questions?
Contact us directly